Innover specializes in supporting small and medium businesses, multi location businesses, and remote teams.

We provide expert 24/7 helpdesk support via: phone, email, mobile app, desktop, and through this website.

Experience peace of mind and increase collaboration in your IT envrionment. 

Included in our Monthly Support Plan:

Predictible per user monthly cost  

  • 24/7 or 8/5 One-on-One Technical Support 
  • Dedicated IT Support Team
    • trained on your environment and vendors
  • Unlimited Requests for Support or How-To 
    • Microsoft (and common software)
  • Device Support for Tablets, Computers, Laptops
    • Device Inventory and Audits
  • User Profile and Access Management
  • Security Settings Managed on Firewalls
  • Full Maintenance and Remote Monitoring of Devices
  • Shared File Management
  • User Training 
    • MS Office Products
    • Your User IT and Data Security Requirements
  • Anti-Virus for your devices
    • removal of malware

Available to add-on to monthly plan:

  • Cyber Threat Protection & Monitoring
  • Advanced Firewall Management
  • Device Encryption
  • VPN
  • Server Management
  • Data Back Up 
  • DR as a Service
  • Hardware as a Service
  • Hardware Rental and Leasing

Innover's helpdesk resolves your team's day to day issues. Our strategy team is positioned to work with leadership on planning and executing your long term IT priorities. As a Innover Consulting client, you'll be surprised how transparent and cost effective your IT consulting and support can be.

To discuss how Innover Consulting can support you and your team, contact us online or give us a call at (888) 387-7164.

IT Support | Helpdesk Services

IT Support

Computer and network support for Texas small and midsized businesses.

Downtime is a profit killer. At Innover Consulting, we recognize that in order to maximize profitability, your company’s IT has to be up-and-running. That’s why we provide comprehensive IT support to small and midsized businesses in the Texas area. Our computer support services are delivered in an affordable, monthly rate based on the hardware you have in place. Take advantage of optimal uptime and experience for yourself the benefits that Innover Consulting’s managed IT and computer repair services present businesses like yours.

Read More

Proactive Remote Monitoring

Remote Monitoring and Maintenance - A Cost Effective Solution to Proactive Network Security

Easily monitor and maintain your organization’s infrastructure.

Have you ever been stuck in a technological bind caused by a flaw in your business’s network security? Organizations who aren’t prepared for the constant upkeep that a computing network demands will quickly find themselves overwhelmed.

Despite the difficulties that come with technology management, maintenance is an absolutely vital task that must be fulfilled in order to get the most from your hardware and software. Innover Consulting’s proactive Remote Monitoring and Maintenance solution is designed to remediate these issues for small and medium-sized businesses, and make them more affordable than ever before.

Read More

IT Vendor Management

IT Vendor Management 

We keep the peace on multi-vendor projects.

There are often multiple vendors in the same project or environment. Innover takes ownership of the backbone of the services and works with any vendors that need access to your data or environment, based on your pre-set user access requirements. We help by managing what and when they have acess to your materials, and we can provide remote access or support for vendors that want to work with you. 

We Love Organizing Our Clilent's Warranties and Licenses 

At Innover, we assist by managing your licensing, tracking your hardware and software assets, and ensuring your updatese are maintained. Keeping up to date can help keep you secure. 

Co-managed IT

Co-Managed IT

When you don’t have coverage, it’s dangerous to go alone.

You understand that technology is critical to your company’s success, but does your technology get the attention it deserves? If your in-house IT staff is overburdened with support work, they may find it difficult to keep up. This, in turn, puts the average employee in the position of supporting themselves when noone is available, or find 'work-arounds' stunting their productivity. 

Read More

vmware

VMware Services

Modern Services for Modern Business Practices

Business isn’t getting any easier, and with new technology being integrated to core computing systems, your infrastructure is growing more complex by the minute. By virtualizing your IT infrastructure, you can simplify the way your technology operates without sacrificing the processing power and performance that you require.

Read More

24 7 support

24/7 Help Desk

Keep downtime from plaguing your business’ operational efficiency.

Innover Consulting is a one-stop shop for all of your organization's IT support needs. Properly-functioning information technology is essential to the success of every business. When that IT isn’t working as it should, it can create a number of issues for your employees, and ultimately your business’ ability to complete projects, create revenue, and sustain efficient operations.

Read More

microsoft hyper v

Microsoft Hyper-V - Virtualization Software for Windows Server

Take full advantage of virtual machines.

Virtualization is an important part of doing business with modern technology. Using virtual machines that have been abstracted from their physical counterparts can provide benefits such as decreased capital and operational costs, and improved workplace efficiency. By effectively leveraging virtualization technologies to your advantage, your organization can stay one step ahead of the competition and ensure smooth operations.

Read More

desktop monitoring

Desktop Monitoring and Management Solutions

Manage desktop endpoints with ease.

All of your employees have workstations that they use to carry out their daily tasks. As a result, these endpoints come with some responsibility. Your organization needs to keep its workstations in proper working order to maximize the returns you see on what can be substantial hardware investments. Furthermore, you need people on staff that are trained to handle the myriad of troublesome issues with your technology. The small business often doesn’t have this luxury as cost can sometimes make it hard for these workstations to get the dedicated and timely management they need.

Read More

computing infrastructure

Thorough Infrastructure Services

Building an IT Infrastructure from the Ground Up

Organizational difficulties that businesses have with their IT infrastructure often leave them with difficulties and deficits that hinder overall operational effectiveness. For this reason companies need to have a strategy in place when setting up their business’ computing infrastructure. When searching for the right company to help you set up and manage your IT infrastructure, you have to take into account the company’s competence in keeping your office organized.

Read More

server care

Professional Server Support - Proactively Protect Your Central Infrastructure

Aggressively Mitigate Potential Threats with Texas’s Most Proficient Technicians on Your Side

Your servers are the center of your organization’s computing infrastructure, and need special attention to keep your operations coordinated and moving efficiently. Innover Consulting offers comprehensive support for all of your organization’s IT, but specializes in remote and on-site server management and remediation services. Our knowledgeable and experienced technicians monitor and manage your servers, ensuring that they run efficiently and aren’t exposed to threats that could put your organization at risk. We provide this service for a monthly flat rate, eliminating the per-incident charges that would normally hinder your organization’s overall ability to remain profitable.

Read More

virtual ciovCIO - Powerful Technology Strategies

Let Innover Consulting lead your technology initiatives with our vCIO services.

Innover Consulting’s vCIO services present an angle that many smaller organizations lack, a dedicated technology officer. With technology being as large of an expense as it is, it is important that an organization’s technology budget is utilized effectively. For enterprise businesses, the role of the CIO is an executive-level position that carries with it a great deal of influence how these massive organizations spend their technology capital.

Read More

 

assessment

Assessing Your Business and Its Technology

We partner technical staff with business analysts to get it done right the first time.

We provide a best in class hands on service to our clients. We have learned that taking the time to get to know you up front can help us create long term success for our clients. We also offer flexible options to choose what is a priority for now or later based on your budget or revenue cycles. 

What we do:

  1. Intro phone call, we hear from you about your business and answer your questions on our services.
  2. Follow-Up Conference with Innover's Business Analysts and your preferred contact to document your requirements and goals.
  3. We perform a audit and review your IT environment, end to end. We also review documentation on policies/procedures.
  4. Assessment review and proposal review with an Innover vCIO and Account Manager. 

From the assessment review, our teams will follow up with final reccomendations based on the budget and goals of your business and your feedback.

To start the process, call Innover Consulting today at (888) 387-7164.

Managed IT Questions?

  • Do you have questions about Managed IT Services and what they can do for your company? Fill out this simple form with your questions and our team will respond promptly!
  • First Name *
  • Last Name *
  • Company Name *
  • Phone *
  • Questions

      Free IT Whitepaper

      whitepaper CTA article

      This whitepaper will evaluate the differences between traditional technical support practices and modern managed IT practices and the pros and cons of both in regards to small and medium-sized businesses.

      Download!

      Need A Consultation?