IT Services & Escalation Support

Our 24/7/365 Help Desk and Monitoring Center are there to support your staff and help maintain your equipment, no matter the time of day or your location. We offer instant access to our staff of engineers and technicians at a flat fee. This is ideal for organizations that are not ready to invest in full-time IT in-house resources. Our flexible service agreements are simple to implement and can be upgraded and downgraded at any time.

Some of the services we provide include:

  • 24/7 proactive monitoring of your infrastructure
  • Remote and on-site Help Desk support
  • Path management and deployment
  • Antivirus, malware, & spyware prevention
  • Email server management, hosting, & migrations
  • Application deployment & updates
  • Server & desktop backup implementation & verification
  • Active directory management
  • Network device management
  • IT asset inventory